The ME Promise Archives | Master Engraving

We guarantee to beat the quoted price on any identical product offered by our competitors – this applies to products we source from the same importers and on items competitors have imitated from us.

To do this, we do require a detailed quote to ensure we’re comparing apples with apples 🙂 Please be aware of the following and we’ll ensure we not only beat their price but do it happily and promise to make your order with us a joy as well!

Things to check:
Set-up fees, colour or customisation options, any additional engraving or proofing fees, credit card fees, delivery charges or admin fees… just to name a few… things that we do not charge for. Materials are the other factor: sometimes photos and descriptions don’t tell the true story –  brushed silver plate does not mean stainless steel.

So if you’re comparing how we stack up – simply submit our competitor’s written quote (email, DOC or PDF) and you’ll get the best product for the best price, guaranteed.

This offer does not apply to any awards, plaques or trophies that we are engaged to custom design. We will however design a bespoke solution for your unique presentation within your budget and deadline. Please see our custom design process in this FAQ for more information.

For the more legal stuff.

You will get a 100% money back guarantee on all our products. We will either refund your money or replace the goods free of charge.

We have been providing awards, plaques and trophies for over 30 years and are confident that you’ll be 100% pleased with the result… that’s why we have a no questions asked policy… to ensure you can share our confidence in a job well done!

For the more legal stuff.